Returns Policy

ALL SALES ARE FINAL – NO REFUNDS – NO RETURNS – SEE BELOW FOR DETAILS

Is it Defective? 3 Things to Look For:

1. Did you leave batteries in it? The most common cause of issues with battery-operated toys is leaving the batteries in it when not in use (doing so can lead to corrosion and damage to delicate electronics).

2. Did you misuse it? Toys—especially motorized ones—require proper handling and maintenance. Using the wrong kind of lube, exposing a non-waterproof toy to too much moisture, and failing to store it properly are all examples of mistreatment.

3. Are you expecting too much? A toy’s material and build quality will generally vary, relative to its price. You will not get the same performance and durability for a toy that’s priced below $20 that you will for a toy that costs above $100.

Manufacturer Warranties:

A growing number of toy manufacturers are providing warranties against defects in material and construction for up to 1-year. Please contact the manufacturer’s customer service department concerning any extended product warranties.